Hospitality

1 Front Desk Services

2 Hotel Facilities and Guest Services

3 Describing Menu

4 Taking Orders

5 Handling Phone Calls

6 Taking Reservations

7 Dealing with Complaints

8 Paying Bills and Payment Queries

Tourism

1 Planning Tours

2 Booking and Confirming Flight Tickets

3 Airport Departure and Arrival

4 When Onboard an Aircraft

5 Transportaiton

6 Locations and Directions

7 Entertainment

8 Shopping